Privacy Policy

Effective Date: 6/1/2025

At Roadrunner Athletics, ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website [roadrunnerathletics.co], use our services (including in-person and remote programs), and communicate with us.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, mailing address, and other contact details.
Health and Intake Information: Collected through IntakeQ for physical therapy or training purposes (HIPAA-compliant).
Payment Information: Handled securely through third-party processors (e.g., Wix Payments, Stripe, IntakeQ).
Usage Data: IP address, browser type, pages visited, and time spent on the site (via cookies or analytics tools).

2. How We Use Your Information

We use the information collected to:

Schedule and provide physical therapy, strength coaching, or basketball training services
Process payments and manage your bookings
Communicate with you (reminders, updates, support)
Improve our website and service offerings
Comply with legal and professional requirements

3. How We Protect Your Information

We use industry-standard administrative, technical, and physical safeguards to:

Store your data securely
Encrypt sensitive health and payment information
Limit access only to authorized personnel

Health and intake information is collected and stored securely via HIPAA-compliant platforms such as IntakeQ and/or Trainerize.

4. Third-Party Services

We may use third-party tools and platforms to operate our business, including:

Wix (website hosting and payments)
IntakeQ (intake forms, scheduling, client data)
Trainerize (online training programs)
Google Workspace / Voice (email, communication)

These third parties are required to maintain appropriate security and privacy practices.

5. Cookies and Tracking

Our website may use cookies to:

Improve user experience
Track site usage
Offer relevant services and promotions

You may disable cookies through your browser settings, but doing so may affect site functionality.

6. Your Rights and Choices

You may:

Request access to or correction of your personal data
Request deletion of your personal or health information (as legally permissible)
Opt-out of marketing or promotional communications

7. Children’s Privacy

We do not knowingly collect or solicit personal information from children under 13 without parental consent.

8. Contact Us

If you have questions or concerns about this policy or your information, contact us at:

Roadrunner Athletics
Email: anna@roadrunnerathletics.co
Phone: 801-664-7693